Account Manager (Kuching, Sarawak)

Job Description

• The primary responsibility is to manage a specific segment of accounts, acquiring and developing new business opportunities to achieve sales revenue targets for the division. Act as a liaison between customers and cross-functional internal teams to meet customer business requirements.
• Execute strategies to drive new business and revenue growth through both direct and indirect sales channels on a monthly and yearly basis.
• Prepare and update Account Plan Documents for both existing and new customers each month.
• Develop and maintain a Weekly Visitation Plan, generating Sales Visitation Reports for effective funnel management.
• Prepare and deliver Sales Closure forecasts weekly and monthly, ensuring timely submission of proposals and sales quotations.
• Provide feedback on network quality and customer issues to relevant stakeholders to enhance the customer experience.
• Manage all aspects of account management from business acquisition to the delivery of results for the customer.
• Actively compete to win over competitors' customers within the assigned segment.

Job Requirements

• Bachelor’s degree in business, Marketing, or a related field.
• 5+ years of experience in enterprise sales or account management.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of the business segment (industry vertical).
• Experience with large-scale accounts or enterprise-level clients.
• Strong understanding of sales processes and methodologies.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with key stakeholders.
• Strong negotiation and closing skills.
• Familiarity with the industry and market trends.
• Understanding of the company’s products and services.
• Self-motivated with a strong work ethic.
• Ability to work independently and as part of a team.
• Strategic thinking and problem-solving skills.
• High level of organization and attention to detail.
• Willingness to travel as needed.
• Ability to handle complex sales cycles and navigate organizational structures.