Apply now »

We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Channel Implementation Specialist

Date:  2 Jan 2025
Requisition ID:  13515
Employment Type:  Permanent
Location: 

CD Hub, MY

Division:  SALES & RETAIL

Job Description

In this role at CelcomDigi, you will manage Celcom Franchise Partners in few key areas listed below


Responsibilities: 

  • Develop, Monitor & Drive an effective Channel Operating Model to drive channel sustainability & productivity. 
  • Evaluate the effectiveness Operating Model and make necessary refinement of the sales hypothesis to continually fuel with the objective of achieving the agreed objectives and targets
  • Work with cross department stakeholders for especially region to govern process towards the channel transition/harmonizing.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  • Able to review SOP and framework to suggest improvement to existing way-of-work towards harmonizing to achieve CelcomDigi goals (Continuously finding ways to improve channel platforms and personalizing solutions to meet company objectives) 


Requirements:

  • At least 5-8 years in working experience in Business Model / Sales Management / Planning / Performance Management, preferably working in a Planning role in a medium to large business setting. Experience in channel model will be added bonus but not necessary a requirement 
  • Able to resolve conflict and connect various stakeholders/ departments together to produce synergized effective outcomes. Having skills in project management is added bonus.
  • Highly proficient in the use of MS Word, MS Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging communication materials and reports for both internal and external Management team and key stakeholders.
  • Creative, detailed and result oriented, self-motivated working under minimal supervision, ability to handle multiple projects and meeting tight deadlines, demonstrated composure under stress and in times of uncertainty.
  • Strong communicator and team player, able to monitor the channel performance, present new campaign ideas and post campaign review to senior management. Able to work in a dynamic environment and adapt to dynamic requirements and focus.
  • Strong drive to challenge the status quo and push boundaries across teams, departments, and divisions to achieve the required outcomes.
  • Strong motivation and able to tolerate stressful conditions with tight deadlines.
  • Someone who is positive in nature, with high energy, drive, resilience, and demonstrable passion for consumer sales.
  • Someone with high integrity, confident, appreciates challenges, good communicator and facilitator, values collaboration and comfortable to work in team or group setting.

We are now ONE! Celcom and Digi have merged with the aim of bringing you the best of both networks, products and services, customer experience and innovation, to meet all your connectivity needs now and in the future.

We believe that connectivity improves everyone’s lives. Our aim is to serve the growing digital needs of our customers by leveraging the newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience.                                     

Being customer-obsessed, we are driven to perform relentlessly and build a responsible and caring brand as we are now stronger together.


Job Segment: Retail Sales, Sustainability, Performance Management, Project Manager, Franchise, Retail, Human Resources, Technology, Energy

Apply now »