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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Device Ownership Platforms Specialist

Date:  19 Nov 2024
Requisition ID:  13400
Employment Type:  Permanent
Location: 

CD Hub, MY

Division:  SALES & RETAIL

Job Description

In this role at CelcomDigi, you will oversee the planning, execution and maintenance of new and existing device ownership solutions across the ecosystem in areas such as trade-in platforms, payment modes, channel development, co-marketing and partnerships. You will manage and develop external partners whilst exploring opportunities with internal stakeholders to develop unique solutions that can enhance device ownership experiences.         

You are: (personality/competencies, etc.)

  • Very passionate about understanding customers, knowing their wants and working towards exceeding them. 
  • Strong inter-personal skills to lead in constructive discussion and manage negotiation with internal and external stakeholders.
  • Strong in project management, resourceful and independent to oversee planning and execution of projects roll out. 
  • Deep interest and knowledgeable in the latest mobile devices trends especially in consumer behavior in usage and buying trends.    

Your Responsibilities: (What is this role all about? What are the expectations of the applicant?)

  • Plan and manage roadmap of deliverables with clear objective and timeline to drive new device ownership solutions or to enhance existing platforms to meet required device ownership outcome.   
  • Develop strategic partnerships and manage relations with external parties to drive value added contribution to required deliverables whilst ensuring effective and efficient management of existing platform operations  
  • Identify opportunities and resolve issues in existing CelcomDigi platforms to further enhance device ownership experience. This will involve active review of current operations and engagement with internal stakeholders to identify and manage required deliverables. 
  • Manage with internal stakeholders on deliverable’s commercial viability, approvals and go to market readiness to meet required launch timeline        

 
Your Merits: (These are must haves in terms of qualifications & experience & specific technical /professionals skills that you expect from the applicant)

  • You must have minimum 5 years in areas of product management / business development with proven record in contributing to business growth. 
  • Ideally with minimum 2 years in managing external partners to deliver solutions in areas of co-marketing or to enhance organization capability  
  • Strong intellect and presentation skills with confident and compose presence. Critical as role requires constant engagement with various stakeholders

We are now ONE! Celcom and Digi have merged with the aim of bringing you the best of both networks, products and services, customer experience and innovation, to meet all your connectivity needs now and in the future.

We believe that connectivity improves everyone’s lives. Our aim is to serve the growing digital needs of our customers by leveraging the newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience.                                     

Being customer-obsessed, we are driven to perform relentlessly and build a responsible and caring brand as we are now stronger together.


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