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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Performance Management & Business Planning Specialist

Date:  18 Mar 2025
Requisition ID:  13423
Employment Type:  Permanent
Location: 

CD Hub, MY

Division:  SALES & RETAIL

Role Summary

To DRIVE Sales and Retail organization performance management processes aiding management’s decision making including but not limited to strategy business-financial modeling, target setting, forecasting, business operation performance reporting and impact assessment, deviation analysis of a wide-range of strategic and commercial opportunities.

 

Responsibilities: 

COMMERCIAL OPTIMIZATION PROGRAM

  • Provide insights and commercial metrics on business performance leading to strategy business modeling, annual target setting, forecasting with monthly estimate, diligently following-up action plans to meet marketing performance target/ambition
  • Delivery business performance dashboard or any ad hoc analysis by management/senior encompasses revenue, cost and profitability
  • Business owners of performance information and work in collaboration various teams Marketing and Technology on performance system capabilities, analytical solutions and various performance management processes
  • Commercial lead in strategic projects and ventures to advise project team in commercial request and matters

REALISTIC SALES PERFORMANCE ANALYSIS, TARGET AND FORECAST

  • Drive and co-ordinate forecasting, reporting and management of top line and operational indexes development
  • Monitor and report financial details of revenue, assessing effectiveness of the initiative by channel, translate it into actionable items for businesses
  • Identify and update status of key drivers, potential risk/gaps and propose mitigation for business owners’ consideration
  • Prepare daily/weekly/monthly reporting to management on top line metrics, quantified targets and progress


Requirements:

  • Recognized degree in Commerce/Statistic/Finance or equivalent
  • 5-8 years’ experience in business performance management, business strategy or project management
  • Analytical with good business/commercial acumen
  • Sound commercial planning, business modeling and project management capabilities is required
  • Business intelligence exposures and knowledge in scripting and SQL will be added advantage
  • Extremely agile, proactive and self-motivated with constant can-do attitude
  • A good manager with great skills and talents for managing, driving and guiding Marketing team members to achieve business ambitions and deliver quality business outcomes
  • Strong in commercial and strategic acumen with good understanding of performance and insights of key business decision
  • Resourceful in managing sources of information (business intelligence, data management and integration)
  • Demonstrated ability to manage multiple priorities simultaneously and drive projects to completion, hands-on deliverer on quality results in fast-paced environment
  • Possession of excellent oral and written communication skills in English.  Experienced in engaging senior stakeholders and regional teams and obtain buy-in
     

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments. 

At CelcomDigi, your work has the power to shape the future. As Malaysia’s leading Telco-Tech company, we are driving the nation’s digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.

Aligned with our employer value proposition “Grow with Purpose. Build with Trust.”, you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia’s most trusted and responsible brand. 

We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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