Employee Relations Specialist

Job Description

Responsibilities

• Investigate, manage, and resolve complex employee relations issues, including performance management, disciplinary inquiries and actions, workplace conflicts, and harassment or discrimination allegations.
• Provide guidance and coaching to leaders and managers on employee relations matters, ensuring consistency and fairness in the application of policies and procedures.
• Develop, implement, and maintain employee relations policies, procedures, handbooks and guidelines in compliance with employment laws and best practices.
• Partner with legal counsel as needed to address employment-related legal issues and minimize risk to CelcomDigi.
• Regularly engage and collaborate with employee representative bodies including trade unions within CelcomDigi 
• Conduct regular learning and development sessions for leaders and managers on employment laws and employee relations topics, including misconduct in employment, performance intervention, conflict resolution, fostering a positive work environment, and promoting team synergy.
• Monitor and analyze employee relations trends, identifying potential areas of concern and developing proactive strategies to address them.
• Collaborate with HR colleagues in areas such as operations, talent acquisition, rewards and performance management, learning and development, culture and engagement, and business partners to ensure a cohesive employee experience.
• Assist with the development and implementation of diversity, equity, and inclusion initiatives to foster a more inclusive and supportive work environment that encourages team synergy and positive energy.

Requirements 

• Bachelor's degree in Law, Human Resources, Business Administration, or a related field.
• Minimum of 6 to 10 years of experience in employee relations, law, human resources, or a related field.
• In-depth knowledge of Malaysian employment laws and regulations.
• Strong conflict resolution and negotiation skills, with the ability to handle sensitive and confidential situations effectively.
• Exceptional interpersonal and communication skills, with the ability to establish rapport and build trust with employees at all levels of CelcomDigi.
• Demonstrated ability to promote a positive work environment, encourage team synergy, and foster open communication among team members.
• Experience in developing and implementing employee relations policies and procedures.