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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Performance Management Specialist

Date:  22 May 2025
Requisition ID:  13912
Employment Type:  Permanent
Work Location:  CelcomDigi Tower, Petaling Jay
Job Description: 

Job Description

The role involves developing, implementing, and interpreting Performance Management policies, procedures, and processes and evaluating their effectiveness to ensure they are updated accordingly. It also includes managing the development and implementation of a company-wide performance management program, providing advice, and making recommendations to management and staff.

Responsibilities

  • Develops, implements, and interprets Performance Management policies, procedures, and processes and evaluate their effectiveness to ensure they are updated accordingly
  • Drive the end-to-end performance management cycle, including goal setting, mid-year reviews, year-end evaluations, and performance calibration sessions, in partnership with HRBPs and functional leaders.
  • Provide expert guidance and consultation to managers and employees on performance management best practices, tools, and processes to ensure consistency and fairness
  • Oversee the administration, optimization, and continuous improvement of performance management systems and tools, ensuring user-friendliness and alignment with organizational needs
  • Design and deliver training sessions and presentations for leaders and employees to build understanding and capability in performance management processes and systems.
  • Collaborate with the Learning & Development team to build leadership and people management capabilities
  • Monitor and manage performance intervention cases, including the development of Performance Improvement Plans (PIPs) and probation extension documentation for underperforming employees.
  • Track and report on performance cycle milestones and completion rates for goal setting, mid-year, and year-end reviews, ensuring timely follow-through and accountability

Requirements

  • 6 to 8 years of relevant experience related to HR, preferably with experience developing, implementing or evaluating performance management system​

  • Experience in Rewards would be advantageous

  • Analytical Thinking, good facilitation and presentation skills​

  • Planning and organizing skills and good problem solving skills
Division:  HUMAN RESOURCES

Job Description

The role involves developing, implementing, and interpreting Performance Management policies, procedures, and processes and evaluating their effectiveness to ensure they are updated accordingly. It also includes managing the development and implementation of a company-wide performance management program, providing advice, and making recommendations to management and staff.

Responsibilities

  • Develops, implements, and interprets Performance Management policies, procedures, and processes and evaluate their effectiveness to ensure they are updated accordingly
  • Drive the end-to-end performance management cycle, including goal setting, mid-year reviews, year-end evaluations, and performance calibration sessions, in partnership with HRBPs and functional leaders.
  • Provide expert guidance and consultation to managers and employees on performance management best practices, tools, and processes to ensure consistency and fairness
  • Oversee the administration, optimization, and continuous improvement of performance management systems and tools, ensuring user-friendliness and alignment with organizational needs
  • Design and deliver training sessions and presentations for leaders and employees to build understanding and capability in performance management processes and systems.
  • Collaborate with the Learning & Development team to build leadership and people management capabilities
  • Monitor and manage performance intervention cases, including the development of Performance Improvement Plans (PIPs) and probation extension documentation for underperforming employees.
  • Track and report on performance cycle milestones and completion rates for goal setting, mid-year, and year-end reviews, ensuring timely follow-through and accountability

Requirements

  • 6 to 8 years of relevant experience related to HR, preferably with experience developing, implementing or evaluating performance management system​

  • Experience in Rewards would be advantageous

  • Analytical Thinking, good facilitation and presentation skills​

  • Planning and organizing skills and good problem solving skills

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


Job Segment: Performance Management, Manager, Human Resources, Management

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