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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Senior Operational Excellence Specialist

Date:  3 May 2025
Requisition ID:  13762
Employment Type: 
Work Location:  CelcomDigi Tower, Petaling Jay
Job Description: 

Role Summary:

 

  • Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region

 

Responsibilities:

 

  • Implement Cost Strategies: Drive divisional leaders and initiative owners to achieve operational excellence in cost management.
  • Analyse Costs: Review company’s costs to identify inefficiencies, redundancies, and high-impact savings opportunities.
  • Drive Process Improvements: Collaborate with divisions to streamline and automate processes for better cost savings efficiency.
  • Support Change Initiatives: Communicate the need for savings efforts to the organisation, address concerns, and encourage adoption of new practices.
  • Track Results: Monitor relevant cost KPIs, report progress, and recommend adjustments where necessary to meet targets.
  • Manage Risks: Identify risks in cost-saving measures and work on actionable mitigation plans.
  • Facilitate Collaboration: Ensure regular communication and cooperation among teams for aligned cost optimisation efforts.
  • Champion Continuous Improvement: Bring forward new cost-saving ideas including regular refilling of ideas to meet target, debottleneck key process issues, and keep up with best practices.

 

Requirements:

 

Experience:

 

    •  
  • Typically, 5+ years of experience in financial management, cost accounting or running cost transformation programs; or
  • Proven experience in leading operational excellence programs, with a focus on cost management
  • Industry Experience: Experience within the telecommunication industry

 

Education:

 

    • A bachelor's degree in finance, business administration, economics, accounting, or other field
    • An advanced degree such as an MBA or a master's in any discipline can be advantageous

 

Skills and Competencies

 

    • Strategic thinking, good leadership and influencing skills, excellent communication skills, strong problem-solving and decision-making skills, proficiency in data analysis tools (e.g., Excel, Power BI)
    • Familiar with Zero Based Budgeting, strategic target costing, global cost benchmarking
    • Expertise including certification in process improvement methodologies, including Six Sigma (Green Belt, Black Belt) and Lean is highly desirable

 

Characteristics:

 

  • Strong external orientation, adept at coaching, continuous improvement mentality, and skilled in constructive challenge
Division:  FINANCE

Role Summary:

 

  • Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region

 

Responsibilities:

 

  • Implement Cost Strategies: Drive divisional leaders and initiative owners to achieve operational excellence in cost management.
  • Analyse Costs: Review company’s costs to identify inefficiencies, redundancies, and high-impact savings opportunities.
  • Drive Process Improvements: Collaborate with divisions to streamline and automate processes for better cost savings efficiency.
  • Support Change Initiatives: Communicate the need for savings efforts to the organisation, address concerns, and encourage adoption of new practices.
  • Track Results: Monitor relevant cost KPIs, report progress, and recommend adjustments where necessary to meet targets.
  • Manage Risks: Identify risks in cost-saving measures and work on actionable mitigation plans.
  • Facilitate Collaboration: Ensure regular communication and cooperation among teams for aligned cost optimisation efforts.
  • Champion Continuous Improvement: Bring forward new cost-saving ideas including regular refilling of ideas to meet target, debottleneck key process issues, and keep up with best practices.

 

Requirements:

 

Experience:

 

    •  
  • Typically, 5+ years of experience in financial management, cost accounting or running cost transformation programs; or
  • Proven experience in leading operational excellence programs, with a focus on cost management
  • Industry Experience: Experience within the telecommunication industry

 

Education:

 

    • A bachelor's degree in finance, business administration, economics, accounting, or other field
    • An advanced degree such as an MBA or a master's in any discipline can be advantageous

 

Skills and Competencies

 

    • Strategic thinking, good leadership and influencing skills, excellent communication skills, strong problem-solving and decision-making skills, proficiency in data analysis tools (e.g., Excel, Power BI)
    • Familiar with Zero Based Budgeting, strategic target costing, global cost benchmarking
    • Expertise including certification in process improvement methodologies, including Six Sigma (Green Belt, Black Belt) and Lean is highly desirable

 

Characteristics:

 

  • Strong external orientation, adept at coaching, continuous improvement mentality, and skilled in constructive challenge

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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