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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Senior Operational Excellence Specialist

Date:  4 Apr 2025
Requisition ID:  13762
Employment Type: 
Work Location:  CelcomDigi Tower, Petaling Jay
Job Description: 

Role Summary:

 

  • Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region

 

Responsibilities:

 

  • Drive divisional leaders, process and initiative owners to deliver operational excellence, including strategic cost transformation, ambition and targets
  • Being a thought partner to debottleneck execution issues and respond to pilot results / market feedback while, reshaping initiatives as needed
  • Constantly inject external orientation/ inspiration through world class best practices, benchmarks, new ideas etc. for continuous improvement initiatives
  • Lead regular refilling of pipeline of ideas for workstream
  • Debottleneck key process issues and proactively does risk mitigation planning

 

Requirements:

 

  • Typically, 5+ years of experience in financial management, cost accounting or running cost transformation programs; or
  • Proven experience in leading operational excellence programs, with a focus on process improvement and efficiency
  • Industry Experience: Experience within the telecommunication industry

 

Education:

 

  • A bachelor's degree in finance, business administration, economics, accounting, or other field
  • An advanced degree such as an MBA or a master's in any discipline can be advantageous

 

Skills and Competencies

 

  • Strategic thinking, good leadership and influencing skills, excellent communication skills, strong problem-solving and decision-making skills, proficiency in data analysis tools (e.g., Excel, Power BI)
  • Familiar with Zero Based Budgeting, strategic target costing, global cost benchmarking
  • Expertise including certification in process improvement methodologies, including Six Sigma (Green Belt, Black Belt) and Lean is highly desirable

 

Characteristics:

 

  • Strong external orientation, adept at coaching, continuous improvement mentality, and skilled in constructive challenge

 

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments. ​

​At CelcomDigi, your work has the power to shape the future. We are driving the nation’s digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.​

​Aligned with our employer value proposition “Grow with Purpose. Build with Trust.”, you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia’s most trusted and responsible brand. ​

​We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi​

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

 

Division:  FINANCE

Role Summary:

 

  • Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region

 

Responsibilities:

 

  • Drive divisional leaders, process and initiative owners to deliver operational excellence, including strategic cost transformation, ambition and targets
  • Being a thought partner to debottleneck execution issues and respond to pilot results / market feedback while, reshaping initiatives as needed
  • Constantly inject external orientation/ inspiration through world class best practices, benchmarks, new ideas etc. for continuous improvement initiatives
  • Lead regular refilling of pipeline of ideas for workstream
  • Debottleneck key process issues and proactively does risk mitigation planning

 

Requirements:

 

  • Typically, 5+ years of experience in financial management, cost accounting or running cost transformation programs; or
  • Proven experience in leading operational excellence programs, with a focus on process improvement and efficiency
  • Industry Experience: Experience within the telecommunication industry

 

Education:

 

  • A bachelor's degree in finance, business administration, economics, accounting, or other field
  • An advanced degree such as an MBA or a master's in any discipline can be advantageous

 

Skills and Competencies

 

  • Strategic thinking, good leadership and influencing skills, excellent communication skills, strong problem-solving and decision-making skills, proficiency in data analysis tools (e.g., Excel, Power BI)
  • Familiar with Zero Based Budgeting, strategic target costing, global cost benchmarking
  • Expertise including certification in process improvement methodologies, including Six Sigma (Green Belt, Black Belt) and Lean is highly desirable

 

Characteristics:

 

  • Strong external orientation, adept at coaching, continuous improvement mentality, and skilled in constructive challenge

 

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments. ​

​At CelcomDigi, your work has the power to shape the future. We are driving the nation’s digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.​

​Aligned with our employer value proposition “Grow with Purpose. Build with Trust.”, you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia’s most trusted and responsible brand. ​

​We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi​

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

 

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments. 

At CelcomDigi, your work has the power to shape the future. As Malaysia’s leading Telco-Tech company, we are driving the nation’s digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.

Aligned with our employer value proposition “Grow with Purpose. Build with Trust.”, you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia’s most trusted and responsible brand. 

We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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