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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Signature Internship Programme

Date:  22 Apr 2025
Requisition ID:  13668
Employment Type:  Internship
Work Location:  Petaling Jaya / Subang Jaya
Job Description: 

Overview

Intern will be trained on overall customer journey and assigned to front facing customers that require non-sales services at CD Stores.

 

  • CD intern placed at designated CD Store is required to arrive at CD Store punctually at 9.30 a.m to participate in morning briefing and subsequently get ready to greet and service CD customers, including guiding customers at store kiosk if required
  • CD intern is expected to support CD Store in doing show and tell , creating creative and engaging content ( mainly short videos ) on social media platforms, mainly Tiktok, Instagram and Workplace , and driving customers’ digital adoption
  • CD intern is expected to serve customers and support the store as required or needed by Retail Leader & Specialists, mainly on non-sales transactions and services that doesn’t require any system and tool access

 

CD Intern Persona

 

Versatile

Possess growth mindset, ability to adapt quickly, problem solver, streetwise , ability to prioritize


Tech & Social Media Savvy

Possess strong technology tools and gadgets literacy, updated with latest tech trend, able to create engaging social media content on different platforms


Minimum requirement

  • Currently studying and fulfilling internship period (Degree)
  • Physically fit and able to fit into the retail working environment
  • Commit to minimum internship placement period 
  • Able to commute to designated CD Store independently , adhere to five workings day schedule ( 9.30 a.m – 6.30 p.m )


Language fluency and desirable skills to be developed

  • Ability to handle customers and develop good customer relationship , being outspoken with excellent communication and interpersonal skills
  • Fluency in speaking, reading and writing in Malay and English, with other dialects being additional advantage
  • Social media literate which means being creativity in content creation and able to upload content into main social media platforms

 
Division: 

Overview

Intern will be trained on overall customer journey and assigned to front facing customers that require non-sales services at CD Stores.

 

  • CD intern placed at designated CD Store is required to arrive at CD Store punctually at 9.30 a.m to participate in morning briefing and subsequently get ready to greet and service CD customers, including guiding customers at store kiosk if required
  • CD intern is expected to support CD Store in doing show and tell , creating creative and engaging content ( mainly short videos ) on social media platforms, mainly Tiktok, Instagram and Workplace , and driving customers’ digital adoption
  • CD intern is expected to serve customers and support the store as required or needed by Retail Leader & Specialists, mainly on non-sales transactions and services that doesn’t require any system and tool access

 

CD Intern Persona

 

Versatile

Possess growth mindset, ability to adapt quickly, problem solver, streetwise , ability to prioritize


Tech & Social Media Savvy

Possess strong technology tools and gadgets literacy, updated with latest tech trend, able to create engaging social media content on different platforms


Minimum requirement

  • Currently studying and fulfilling internship period (Degree)
  • Physically fit and able to fit into the retail working environment
  • Commit to minimum internship placement period 
  • Able to commute to designated CD Store independently , adhere to five workings day schedule ( 9.30 a.m – 6.30 p.m )


Language fluency and desirable skills to be developed

  • Ability to handle customers and develop good customer relationship , being outspoken with excellent communication and interpersonal skills
  • Fluency in speaking, reading and writing in Malay and English, with other dialects being additional advantage
  • Social media literate which means being creativity in content creation and able to upload content into main social media platforms

 

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


Job Segment: Intern, Retail Sales, Entry Level, Retail

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